Integrating an Unwavering Vision

November/December 2024

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In this Issue

  • Perspectives

    The Resilient Leader: A Connector for the Community

    Deborah J. Bowen, FACHE, CAE

    Although you are reading this after the damage done by Hurricanes Helene and Milton, I am sure the devastation is still top of mind. Like me, you probably checked in on the well-being of family, friends or colleagues.

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  • Healthcare Management Ethics

    A Mandate for Executives

    William A. Nelson, PhD, HFACHE, and Susan A. Reeves, EdD, RN, CENP

    Healthcare organizations have a growing need for ethics resources. Although they have a long history of providing them to help clinicians address various provider-patient and family ethics challenges, the organizational ethics field is a newer area focusing on administrative decision-making, clinical practices and policies, as well as the institution’s overall culture in relation to its core values and mission.

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  • Satisfying Your Customers

    Getting ‘Beyond Violence’

    Jamie Elmasu

    Health systems are synonymous with healing, and for survivors of interpersonal violence, a well-resourced, post-discharge support system is essential to promote safety and resilience.

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  • Operational Advancements

    Patient Navigators Improve Access

    Charlene Kesee, DBA, FACHE, FACMPE

    The possibility of a cancer diagnosis often ignites anxiety in patients, leaving them with a sense of urgency to make the soonest available oncology appointment.

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  • Careers

    Integrated Management for Operational Success

    Ashley M. Carlucci, DNP, RN, Christopher J. Dussel, MD, FACHE, and James L. Hill Jr., MD, FASA, FACHE

    Effective healthcare leadership is critical to navigating heavily matrixed environments and ensuring organizational success.

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  • Governance Insights

    Governance Effectiveness More Important Than Ever

    Brian Silverstein, MD

    Governance has multiple meanings, depending on the context; it is the table setting that determines the code of conduct and sets the culture for how a group or organization is going to operate.

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  • Improving Patient Care

    The Leader’s Role in Optimal Systems of Care

    Kedar Mate, MD, and Josh Clark, RN

    The importance of leadership and culture to improve patient care is cited and emphasized so routinely, it might seem cliché, but it’s nonetheless true: Failures to improve care experience and outcomes are almost always traceable to the top.

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Sponsored Content

Spend Trends: Optimizing spend for efficiency and resiliency

As an industry under constant budgetary pressure to stay within tight profit margins and up to date with rapidly advancing technology, healthcare organizations need control over employee spend and the ability to make smart, strategic spending decisions. 

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