A Profile of ACHE’s 2025–2026 Chair

March/April 2025

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In this Issue

  • Feature

    Pathways to Improved Quality and Safety

    When it comes to healthcare’s leading priority, and given the increasing complexity of care delivery, organizations are innovating and producing tangible outcomes on an impressive array of fronts.

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  • Satisfying Your Customers

    Transforming Patient Experience With Digital Check-In

    Stephanie Fess, Kari Houser and Amy Van Gundy

    With continued financial pressures, a challenging workforce horizon and consumer preferences shifting toward self-service options, health systems such as Mayo Clinic are exploring and implementing advanced digital capabilities for appointment check-in and registration.

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  • Advertorial

    Enhancing Healthcare Provider Education

    Healthcare organizations want to do everything they can to deliver safe, high-quality care. One increasingly important component of their multipronged efforts is ongoing professional development for providers. 

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  • Operational Advancements

    Achieving, Sustaining Clinical Improvement

    Kelsey Brown, RN , and James Guliano, RN, FACHE, NEA-BC

    Leadership’s role is crucial to ensuring success throughout the multifaceted journey toward achieving improvement in a shared clinical outcome.

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  • Governance Insights

    The Art and Science of CEO Succession Planning

    Kimberly A. Russel, LFACHE

    One subject has appeared more frequently on board of directors’ agendas in the past five years than in any previous decade: Talent. Necessarily, governing bodies have spent significant time, energy and organizational resources on talent acquisition, development and retention.

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  • Improving Patient Care

    Unpaid Caregivers in Today’s Care Economy

    Jonathan B. Perlin, MD, PhD, FACMI, and Alexandra Drane

    The “care economy” is booming. Today, nearly 1 in 2 people serve as unpaid caregivers. They show up for family members, friends and neighbors in whatever ways they can. 

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  • Perspectives

    The Value of Mentoring

    Deborah J. Bowen, FACHE, CAE

    As leaders, people are at the center of our work. How we influence, motivate and guide people and teams can determine success—theirs and ours.

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  • Moving Forward Together

    William “Bill” P. Santulli, FACHE

    Serving as Chair of ACHE during the past year has been one of the top highlights of my professional journey. It has been a privilege to support our more than 50,000 members, who are deeply committed to advancing healthcare leadership. 

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Sponsored Content

Flexible Diabetes Training for Your Healthcare Teams

Diabetes care is evolving rapidly, and healthcare teams need to stay ahead to provide the best outcomes for people with diabetes. As a healthcare executive, you recognize the critical role your staff plays in delivering high-quality diabetes care, but are they equipped with the latest knowledge and strategies?
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How RCM Automation Empowers Community Hospitals

Community hospital leaders are driven by a singular mission: ensuring their organizations deliver exceptional care to the patients and communities who depend on them. But while their hearts are in the right place, the reality is that mounting administrative burdens and financial pressures often overshadow their ability to focus on what matters most.
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