Advice for times of crisis and for every day

Volume 35, Number 4
July/August 2020

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In This Issue

  • Feature

    Behavioral Healthcare Now and Post COVID-19

    Susan Birk

    The soaring incidence of mental health problems triggered by COVID-19 and the resulting precipitous economic downturn, combined with the social distancing required to curb the coronavirus’ spread, have thrust telemental health into the spotlight

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  • Cover Story

    Top 5 Approaches to Physician Satisfaction

    Laura Hegwer

    Healthcare executives cannot let their guard down on physician satisfaction even during an unprecedented event like the COVID-19 pandemic. Even in areas that have been less devastated by COVID-19, healthcare executives may wonder how to best preserve their valued relationships with physicians as they cope with the ramifications of the global emergency.

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  • Perspectives

    Creating a Healthier, More Equitable Future

    Deborah J. Bowen, FACHE, CAE

    For many weeks, the healthcare community has been immersed in taking care of patients and families and getting through the pandemic. While we are slowly emerging and the rise of COVID-19 incidences lessens for many, we have a more enduring toll to face in racial injustice. 

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  • Healthcare Management Ethics

    Empathy’s Role in Improving Resiliency

    Paul B. Hofmann, DrPH, LFACHE

    Given the unprecedented impact of the coronavirus pandemic, accelerating steps needed to elevate empathetic behavior is especially important. 

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  • Satisfying Your Customers

    Healthcare’s Emerging Reality Post Covid-19

    K. Joanne McGlown, PhD, RN, FACHE

    As this article went to press, there were still many unknowns. Predictions of potential new waves of the COVID-19 virus into 2021 seemed likely to come true, compounded by interaction with the normal flu season. 

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