CEO Focus

Building a Resilient Workforce

Embrace innovative leadership and design new care models.



Staff shortages, capacity constraints and economic concerns continue to contribute to high rates of employee burnout within today’s healthcare provider organizations. To recruit and retain diverse, inclusive and vibrant healthcare workforces equipped to meet these challenges, technical interventions and cultural changes are needed.

For their organizations to thrive, it is vital that CEOs embrace innovative leadership and design new care models that ease workplace stress, increase training and educational opportunities, and provide greater mentorship. UVA Health, Charlottesville, Va., and University Medical Center of El Paso (Texas) have implemented several programs and strategies to build a more resilient workforce for the future.

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